Privacy Policy

1. Introduction

IrriVision Technologies, a division of Eco-Drip Irrigation Supply, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IrriVision.io platform and related services, including SMS notifications.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing information when you create an account or contact us.
• Agricultural Data: Information about your irrigation systems, fields, crops, soil conditions, and related agricultural operations.
• Device Information: Data from IoT sensors, controllers, and monitoring equipment connected to our platform.
• Usage Data: Information about how you interact with our platform, including access times, pages viewed, and features used.
• Communication Data: Records of SMS messages, emails, and other communications through our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our irrigation monitoring and management services
• Send you system alerts, notifications, and updates via SMS, email, or in-app messages
• Process transactions and send related billing information
• Respond to your inquiries and provide customer support
• Improve our platform and develop new features
• Analyze usage patterns to optimize performance
• Comply with legal obligations

4. SMS Communications

When you opt in to receive SMS notifications from IrriVision:

• We will send alerts about your irrigation systems, including flow warnings, pressure alerts, and system status updates
• Message frequency varies based on your system activity and alert settings
• Message and data rates may apply depending on your mobile carrier
• Your phone number will not be shared with third parties for marketing purposes
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
• You can opt out at any time by replying STOP to any message
• For help, reply HELP to any message or contact us at hubert@irrivision.io

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, SMS delivery, payment processing)
• Business Partners: With your consent, authorized dealers or service providers in your area
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data centers with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Agricultural and system data may be retained longer for historical analysis and reporting purposes. You may request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: